A nurse makes a medication error and notifies the client's physician. The physician berates the nurse over the phone and states, "You are an idiot." How should the manager deal with this situation?
A) Tell the nurse to go home for the rest of the day.
B) Have the nurse call the physician back and demand an apology.
C) Document the facts of the encounter.
D) Privately tell the physician that the behavior was bullying.
E) Confront the physician during rounds and demand an explanation.
Correct Answer:
Verified
Q3: The nurse executive works hard to create
Q3: A hospital administrator has attended a conference
Q4: A hospital administrator is investigating why the
Q5: The manager has determined that a nurse
Q6: What characteristics would cause the manager to
Q7: A nurse manager does not like conflict
Q7: Two staff members have a long-standing dislike
Q9: A nurse manager is struggling with two
Q10: A night shift nurse is assuming a
Q11: The chief nurse officer (CNO) has received
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents