Which of the following about indirect feedback is false?
A) The fact that the information is not communicated directly implies that it does not have value.
B) Comments,e-mails,and information from individuals within the organization about what customers have told them are all sources of indirect feedback.
C) The fact that the information is not communicated directly may limit its use or reliability.
D) It comes indirectly from the receiver or source.
E) The receiver may receive the message and become the source of the response,but they may not communicate that response directly to the author.
Correct Answer:
Verified
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