Which of the following quality characteristics can be applied to both goods and services?
A) reliability
B) serviceability
C) durability
D) homogeneity
E) tangibility

Name: Which of the following quality characteristics can be applied to both goods and services? A) reliability B) serviceability C) durability D) homogeneity E) tangibility
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Reliability, which refers to the consistency and dependability of the product or service, can be applied to both goods and services.

Which of the Following Quality Characteristics Can Be Applied to Both