Question 1

Which of the following statements about nonverbal communication is true?
A)Nonverbal behaviors always have specific meanings.
B)Once a person understands what nonverbal behaviors mean,she will always know what to expect from others.
C)Nonverbal communication is best understood by exploring groups of behaviors.
D)It is possible to separate verbal and nonverbal behaviors from each other.

Accepted Answer

Nonverbal communication is complex and varied, and it is often best understood by examining multiple behaviors in a given context. Nonverbal behaviors can have different meanings depending on the situation, culture, and individuals involved. It is important to consider a range of behaviors in order to accurately interpret nonverbal messages.

Question 2

Jim is giving a speech.During his introduction,he firmly states,"I'm not nervous," yet his hands shake and he breaks into a sweat.In this instance,Jim's verbal and nonverbal signals are __________.
A)repeating
B)conflicting
C)complementing
D)substituting

Accepted Answer

Jim's verbal statement that he is not nervous conflicts with his nonverbal signals of shaking hands and sweating, indicating that his verbal and nonverbal signals are in conflict or contradict each other.

Question 3

Brain researchers believe that nonverbal messages are processed in which hemisphere of the brain?
A)right
B)left
C)both hemispheres
D)neither hemisphere

Accepted Answer

Nonverbal messages are processed in both hemispheres of the brain. The right hemisphere is responsible for processing visual and spatial information, while the left hemisphere is responsible for processing language and logic.

Question 4

Carol is arranging a large reception for her supervisor.Carol's biggest concerns are issues such as where to place the head table,how the room will be lit,and whether the noise from the kitchen will filter into the reception hall.Which of the following best describes Carol's concerns in the communication situation?
A)behaviors manifested by the communicators
B)environmental structures and conditions
C)a and b above both describe Carol's concerns
D)none of the above describe Carol's concerns

Accepted Answer

Carol's concerns are related to the environmental structures and conditions of the reception. She is worried about the placement of the head table, lighting, and noise from the kitchen. These are all environmental factors that will impact the success of the reception.

Question 5

Sarcasm requires a conflict between the verbal and nonverbal messages being sent.

Accepted Answer

Sarcasm typically involves saying something with a tone or expression that suggests the opposite meaning, creating a conflict between the verbal and nonverbal messages being sent.

Question 6

The conversation management behaviors including increased eye contact,brief pauses and rapid nodding to manage the flow of a conversation function as __________.
A)regulators
B)emblems
C)adaptors
D)reinforcers

Accepted Answer

Regulators are behaviors used to manage the flow of a conversation and ensure that the speaker and listener are on the same page. Increased eye contact, brief pauses, and rapid nodding are all examples of regulators, as they help to convey interest, attention, and understanding in a conversation. Emblems are nonverbal cues that have a specific meaning within a culture or group, adaptors are nonverbal behaviors used to manage emotions or discomfort, and reinforcers are behaviors that reinforce or reward specific actions or statements.

Question 7

Meaningful responses to our environment have been similarly identified in several studies over the past several decades.Which of the following is not one of the categories?
A)immediacy
B)status
C)responsiveness
D)conflict

Accepted Answer

The categories identified in the studies are immediacy, status, and responsiveness. Conflict is not one of the identified categories.

Question 8

We are always aware when we are decoding others' nonverbal behavior.

Accepted Answer

Often, we decode others' nonverbal behavior subconsciously, without actively being aware of the process.

Question 9

Maria is explaining a multi-step process to her co-worker,emphasizing each step with the appropriate number of fingers.She is using what type of behavior?
A)repeating
B)substituting
C)regulating
D)complimenting

Accepted Answer

Regulating behavior involves using gestures, such as finger counting, to emphasize or clarify instructions.

Question 10

When nonverbal behaviors are used to emphasize certain parts of a verbal message,it is said to accent that message.

Accepted Answer

Nonverbal behaviors such as body language, facial expressions, tone of voice, and gestures can be used to accentuate or emphasize certain parts of a verbal message, thereby enhancing its impact and meaning.

Question 11

Because of its complex nature,few laypersons are experts in the use of nonverbal communication.

Accepted Answer

The answer of Because of its complex nature,few laypersons are...

Question 12

The physical communication environment includes traces of action and perception of timing.

Accepted Answer

The physical communication environment includes not only tangible elements such as the physical space, but also intangible elements such as the traces of action and perception of timing, which are critical for effective communication.

Question 13

There is no evidence to suggest that postpartum women can distinguish from scent alone the clothes worn by their newborn baby as opposed to those worn by another woman's baby.

Accepted Answer

Research suggests that postpartum women can indeed distinguish the scent of their own newborn baby's clothes from those of another woman's baby, indicating a unique bond between mother and child.

Question 14

Which of the following is an example of a communication situation in which nonverbal communication is not important?
A)a job interview
B)a first date
C)a school classroom
D)Nonverbal communication is important in all of the above situations.

Accepted Answer

Nonverbal communication is important in all communication situations. Even in a school classroom setting, nonverbal cues such as body language, facial expressions, and tone of voice can affect how the teacher and students communicate and understand each other.

Question 15

According to your text,encoding refers to __________ nonverbal behaviors.
A)producing
B)interpreting
C)decoding
D)analyzing

Accepted Answer

Encoding specifically refers to producing or sending nonverbal behaviors, while decoding refers to interpreting or receiving them. Analyzing may be a part of decoding or interpreting, but it is not interchangeable with encoding.

Question 16

Lighting conditions,colors,temperature,and noise are part of which classification of nonverbal behavior?
A)spatial
B)physical environment
C)proxemics
D)gestures

Accepted Answer

Lighting conditions, colors, temperature, and noise are all part of the physical environment, which is a classification of nonverbal behavior. Proxemics refers to the use of space, gestures refer to body movements, and spatial refers to the arrangement of objects in a physical space.

Quiz 1: Nonverbal Communication: Basic Perspectives

Which of the following statements about nonverbal communication is true?

Jim is giving a speech.During his introduction,he firmly states,"I'm not nervous," yet his hands shake and he breaks into a sweat.In this instance,Jim's verbal and nonverbal signals are __________.

Brain researchers believe that nonverbal messages are processed in which hemisphere of the brain?

Sarcasm requires a conflict between the verbal and nonverbal messages being sent.

The conversation management behaviors including increased eye contact,brief pauses and rapid nodding to manage the flow of a conversation function as __________.

Meaningful responses to our environment have been similarly identified in several studies over the past several decades.Which of the following is not one of the categories?

We are always aware when we are decoding others' nonverbal behavior.

Maria is explaining a multi-step process to her co-worker,emphasizing each step with the appropriate number of fingers.She is using what type of behavior?

When nonverbal behaviors are used to emphasize certain parts of a verbal message,it is said to accent that message.

Because of its complex nature,few laypersons are experts in the use of nonverbal communication.

The physical communication environment includes traces of action and perception of timing.

There is no evidence to suggest that postpartum women can distinguish from scent alone the clothes worn by their newborn baby as opposed to those worn by another woman's baby.

Which of the following is an example of a communication situation in which nonverbal communication is not important?

According to your text,encoding refers to __________ nonverbal behaviors.

Lighting conditions,colors,temperature,and noise are part of which classification of nonverbal behavior?