Question 1

With regard to ethics,training and communication initiatives should reflect
A)the structure of the board of directors.
B)the organization's stock performance.
C)the organization's size.
D)the unique characteristics of an organization.
E)the self-interest of the CEO.

Accepted Answer

Ethics, training and communication initiatives should reflect the unique characteristics of an organization, including its values, culture, mission, and stakeholders. This approach ensures that the interventions are tailored to address the specific ethical risks and challenges faced by the organization and that they resonate with the employees and other stakeholders. It also promotes authenticity, transparency, and accountability in the organization's ethics program. The other options (A, B, C, and E) are not relevant or appropriate considerations for designing effective ethics, training, and communication initiatives.

Question 2

How can ethical dilemmas and behavioral simulations help employees make more ethical decisions?

Accepted Answer

The answer of How can ethical dilemmas and behavioral simulations...

Question 3

What is the role of an ethics officer within an organization? What are his or her duties? To whom does the FSGO
guidelines recommend that the ethics officer report?

Accepted Answer

The answer of What is the role of an ethics...

Question 4

Discuss the advantages and disadvantages of implementing an ethics program with a compliance orientation versus one with a values orientation.Is one better than the other at maintaining an ethical organization?

Accepted Answer

The answer of Discuss the advantages and disadvantages of implementing...

Question 5

One of the main reasons employees do not report observed misconduct is
A)apathy.
B)most employees do not observe any misconduct.
C)fear of retaliation.
D)laws and regulations protect the employee committing the misconduct.
E)hotlines do not work well.

Accepted Answer

Fear of retaliation is a key reason why employees do not report observed misconduct. Employees may be afraid of losing their jobs or facing negative consequences if they come forward, especially if the misconduct involves a powerful or well-connected individual within the organization. This fear can be a major barrier to creating a culture of accountability and reporting within a workplace.

Question 6

Which of the following is not a main goal of successful ethics programs?
A)Identify key risk areas that employees will face.
B)Align employee conduct with organizational reputation and branding.
C)Provide a hierarchy of leadership for employees to contact when they are faced with an ethical dilemma that they do not know how to resolve.
D)Allow employees to solve ethical issues themselves using their best judgment.
E)Allow a mechanism for employees to voice their concerns that is anonymous,but allows for the provision of feedback to key questions.

Accepted Answer

All the other options (A, B, C, and E) are main goals of successful ethics programs. Giving employees free reign to solve ethical issues themselves using their best judgment may not be ideal, as it could lead to inconsistencies and different interpretations of what is ethical. A framework, hierarchy, or set of guidelines would be better suited for ensuring consistency and alignment with organizational values.

Question 7

The ultimate "stick" associated with the FSGO is fines or probation,which involves on-site observation by consultants,monitoring of the company's ethical compliance efforts,and
A)reporting to the U.S.Sentencing Commission on the company's progress in avoiding misconduct.
B)installation of an ethics hotline.
C)payment of any penalties levied.
D)appointment of an appropriate high-level manager to oversee the company's program.
E)divestiture of all assets.

Accepted Answer

The ultimate "stick" associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company's ethical compliance efforts, and reporting to the U.S. Sentencing Commission on the company's progress in avoiding misconduct. The other options mentioned are possible components of a compliance program, but they do not specifically address the consequences of non-compliance.

Question 8

Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?
A)Conduct orientation
B)Values orientation
C)Coercive orientation
D)Obedience orientation
E)Compliance orientation

Accepted Answer

A compliance orientation aims to create order by requiring employees to identify with and commit to specific required conduct, typically through rules, policies, and procedures. This approach emphasizes the importance of adhering to laws, regulations, and organizational policies to maintain legal and ethical behavior.

Question 9

Because top managers may be more insensitive to ethical issues due to their focus on financial performance,the FSGO guidelines suggest that ethics officers report to the instead.
A)stock market
B)board of directors
C)middle managers
D)customers
E)stakeholders

Accepted Answer

The FSGO guidelines suggest that ethics officers report to the board of directors as they are responsible for overseeing the organization's overall performance, including ethical conduct. This ensures that ethical issues are given due importance and are not neglected due to a focus on financial performance.

Question 10

Which of the following statements about training is false?
A)It can educate employees about the firm's policies and expectations,as well as about relevant laws and regulations and general social standards.
B)It can dictate personal ethics on the job.
C)It can make employees aware of available resources,support systems,and designated personnel who can assist them with ethical and legal advice.
D)It can empower employees to ask tough questions and make ethical decisions.
E)It can affect the influence of organizational culture,coworkers and superiors,and opportunity.

Accepted Answer

Training can educate employees and make them more aware of ethical and legal issues, but it cannot dictate personal ethics. Personal ethics are developed through a variety of factors, including upbringing, personal experiences, and individual beliefs.

Question 11

The individual responsible for implementing disciplinary action for violation of a firm's ethics standards is usually the
A)CEO.
B)president.
C)immediate supervisor.
D)ethics officer.
E)Chairman of the board.

Accepted Answer

The answer of The individual responsible for implementing disciplinary action...

Question 12

serve as a central contact point where critical comments,dilemmas,and advice can be assigned to the person most appropriate for handling a specific case.
A)Training programs
B)Mission statements
C)Codes of conduct
D)Hotlines
E)Boards of directors

Accepted Answer

Hotlines are a common tool used to allow employees or external stakeholders to report concerns or ethical violations in a company. These hotlines can serve as a central contact point for reporting issues and identifying the person most appropriate for handling a specific case.

Question 13

Which of the following is not an advantage of having a comprehensive code of conduct?
A)To guide employees in situations where the ethical course of action is not obvious.
B)To help a company remain in compliance with complex government regulations.
C)To help employees fight for satisfactory levels of compensation and benefits.
D)To help promote constructive social change by raising awareness of the community's needs and encouraging employees and other stakeholders to help.
E)To build public trust and enhance business reputations.

Accepted Answer

Having a comprehensive code of conduct does not directly relate to employees fighting for satisfactory levels of compensation and benefits. A code of conduct is focused on guiding ethical behavior and promoting positive business practices, not on labor negotiations or employee benefits.

Question 14

To ensure that an ethics program addresses the needs of the average employee,it should include all of the following except
A)feedback from employees across the firm.
B)a question-and-answer section.
C)additional resources for guidance.
D)lengthy legal documents.
E)checklists,illustrations,and cartoons where appropriate.

Accepted Answer

Lengthy legal documents may not be easily understandable for the average employee and may discourage them from engaging with the ethics program. Therefore, it is not necessary for an ethics program to include such documents. The other options, such as feedback from employees, a question-and-answer section, additional resources for guidance, and visual aids, are important components for ensuring the ethics program meets the needs of the average employee.

Quiz 8: Developing an Effective Ethics Program

With regard to ethics,training and communication initiatives should reflect

How can ethical dilemmas and behavioral simulations help employees make more ethical decisions?

What is the role of an ethics officer within an organization? What are his or her duties? To whom does the FSGO guidelines recommend that the ethics officer report?

Discuss the advantages and disadvantages of implementing an ethics program with a compliance orientation versus one with a values orientation.Is one better than the other at maintaining an ethical organization?

One of the main reasons employees do not report observed misconduct is

Which of the following is not a main goal of successful ethics programs?

The ultimate "stick" associated with the FSGO is fines or probation,which involves on-site observation by consultants,monitoring of the company's ethical compliance efforts,and

Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?

Because top managers may be more insensitive to ethical issues due to their focus on financial performance,the FSGO guidelines suggest that ethics officers report to the instead.

Which of the following statements about training is false?

The individual responsible for implementing disciplinary action for violation of a firm's ethics standards is usually the

serve as a central contact point where critical comments,dilemmas,and advice can be assigned to the person most appropriate for handling a specific case.

Which of the following is not an advantage of having a comprehensive code of conduct?

To ensure that an ethics program addresses the needs of the average employee,it should include all of the following except