Your friend experiences very high levels of communication apprehension. You know this is true because you hear her say things like "I know I'll bomb on the oral report" or "I can't stand up for myself when I talk to Jim or Barbara." Which of the following strategies would you recommend to help your friend reduce her communication apprehension?
A) relaxation
B) cognitive restructuring
C) visualization
D) systematic desensitization
E) practice

Question

Quizplus · Accepted Answer

Cognitive restructuring involves identifying and changing negative thought patterns. By addressing your friend's negative beliefs about communication, she can become more confident in her abilities and reduce her apprehension. The other strategies may also be helpful, but cognitive restructuring specifically addresses the underlying beliefs that contribute to communication apprehension.

Your Friend Experiences Very High Levels of Communication Apprehension