In the Six-Step Model of Conflict Resolution, the confrontation step involves asking yourself who is involved; what happened; and where, when, and why the conflict occurred.

Question

Quizplus · Accepted Answer

The confrontation step in the Six-Step Model of Conflict Resolution actually involves meeting with the other party to discuss the conflict directly and openly, aiming to understand each other's perspective and work towards a resolution. The details such as who is involved, what happened, and where, when, and why the conflict occurred are typically addressed in the earlier step of identifying the problem.

In the Six-Step Model of Conflict Resolution, the Confrontation Step