Greg has just started his new job and is feeling overwhelmed with projects that are coming due in a short time. He is talking with Julia, his friend and coworker. Julia responds by relating the frustration and confusion she felt when she started the job and offers to help Greg get back on track with his projects. Julia's understanding of how he felt is an example of _____.
A) neutrality
B) empathy
C) manipulation
D) apathy

Question

Quizplus · Accepted Answer

Julia's ability to relate to Greg's feelings and offer help indicates empathy, or the ability to understand and share the feelings of another person. Neutrality refers to being impartial and unbiased, manipulation refers to attempting to control or influence someone, and apathy refers to a lack of emotional response.

Greg Has Just Started His New Job and Is Feeling