When she is angry with Robert, Alice tends to call him a "jerk," as she storms out of the room. She knows this term gets a response from Robert every time she uses it. The term "jerk" is an example of _____.
A) supportive communication
B) a trigger word
C) empathetic communication
D) polarization

Question

Quizplus · Accepted Answer

A trigger word is a term that elicits a strong emotional response in someone, and in this case, Alice knows that calling Robert a "jerk" will get a response from him.

When She Is Angry with Robert, Alice Tends to Call