A firm should seek to increase service tangibility by _____.
A)adding computers
B)utilizing only the services of the owner
C)offering warranties
D)matching demand and supply

Name: A firm should seek to increase service tangibility by _____. A)adding computers B)utilizing only the services of the owner C)offering warranties D)matching demand and supply
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Question

Quizplus · Accepted Answer

Offering warranties increases service tangibility by providing a tangible promise of quality and reliability.

A Firm Should Seek to Increase Service Tangibility by _____