Question 1

Because internal hiring signals them that they can move up in a company, it's a good policy for motivating current employees.

Accepted Answer

Internal hiring sends a message to current employees that they have the opportunity to advance within the company, which can motivate them to work harder and perform better.

Question 2

In which type of recruiting would you probably list openings in local job fairs

Accepted Answer

External recruiting involves reaching out to the general public to fill job openings, which includes listing openings in local job fairs. Outsourcing involves hiring another company to perform tasks or functions, internal recruiting involves promoting or transferring current employees, and government recruiting involves hiring individuals specifically for government positions.

Question 3

HR managers organize information about a given job by performing a job _____.

Accepted Answer

HR managers perform job analysis to identify and document the duties and responsibilities, necessary skills and knowledge, and other relevant information about a particular job. This information is used to create job descriptions, job specifications, and performance standards.

Question 4

As an HR director at Blue Sky Clothing Mills in Waynesboro, North Carolina, Greta LaDuke's responsibilities include _____.

Accepted Answer

As an HR director, Greta LaDuke's responsibilities could encompass hiring more workers, subcontracting work to other suppliers, and introducing labor-saving initiatives, as all these activities are related to managing the workforce and improving operational efficiency.

Question 5

At importer/exporter Imperial Traders, a process called _____ consists of all actions that the organization takes to attract, develop, and retain quality employees.

Accepted Answer

The process described in the question is an essential aspect of human resource management (HRM), which is the management of an organization's workforce. HRM involves attracting and selecting the right employees, providing training and development opportunities to help them advance, and creating policies and practices that promote retention and job satisfaction. Therefore, the best choice for the process described in the question is D, human resource management.

Question 6

A job specification lists the duties and responsibilities of a position.

Accepted Answer

A job specification lists the qualifications, skills, and experience required for a position, whereas the duties and responsibilities are typically outlined in a job description.

Question 7

_____ jobs are usually filled from outside a company.

Accepted Answer

Entry-level jobs are typically filled from outside the company, as these positions are designed for individuals who are just starting their careers and don't yet have experience within that particular organization. Supervisory, middle management, and upper management positions are more likely to be filled from within the company, as they require a deep understanding of the organization's culture, policies, and procedures.

Question 8

If a business is looking to hire internally, bulletin boards are good spots for posting ads.

Accepted Answer

Bulletin boards within the workplace can be a great place to post job openings for current employees to see and apply for. This can encourage career growth and reduce turnover within the company.

Question 9

Working at temporary jobs lets you move around to different companies and gain a variety of skills while getting paid the same as permanent workers and receiving benefits.

Accepted Answer

Temporary jobs often offer lower pay and fewer benefits compared to permanent positions, and the level of skill development can vary significantly depending on the job and company.

Question 10

When the Norwegian Dawn cruise ship pulls out of New York harbor, it has a complete, fully trained crew to feed, entertain, and care for its passengers. Managing all of these tasks is a matter of _____.

Accepted Answer

Strategic human resource planning involves ensuring that the right number of people with the right skills are in place to meet the needs of the organization, which includes managing tasks like feeding, entertaining, and caring for passengers on a cruise ship.

Question 11

Temps are often cheaper than permanent workers, particularly because they rarely receive costly benefits.

Accepted Answer

Temporary workers typically do not receive the same benefits as permanent workers, such as health insurance and retirement plans, which makes them cheaper for employers to hire.

Question 12

Like many organizations, the FBI will use your application as an initial screening tool.

Accepted Answer

This statement suggests that the FBI uses applications to screen potential candidates before moving forward in the hiring process.

Question 13

The medley process entails gathering information on candidates, evaluating their qualifications, and choosing the right one.

Accepted Answer

The answer of The medley process entails gathering information on...

Question 14

Because they present its public face, quality _____ are vital to Starbucks' success.

Accepted Answer

Employees are the ones who directly interact with customers and represent the company's image. They play a crucial role in maintaining the quality of service and products offered by Starbucks. While managers, supervisors, and suppliers also contribute to the success of the company, they do not have as direct of an impact on the public face of the brand.

Question 15

A job study not only identifies the tasks, responsibilities, and skills that a job entails, but also specifies the knowledge and abilities needed to perform it.

Accepted Answer

The answer of A job study not only identifies the...

Question 16

Starbucks uses strategic HR planning to assess whether its employees are satisfied with their jobs.

Accepted Answer

The answer of Starbucks uses strategic HR planning to assess...

Question 17

Strategic human resource planning is the process of developing ways to satisfy an organization's human resource needs.

Accepted Answer

Strategic human resource planning is a proactive process that involves analyzing an organization's current and future human resource needs, determining the availability of internal and external talent, and developing strategies to recruit, retain, and develop employees to meet those needs.

Question 18

The process whereby Starbucks works to provide satisfying jobs, a positive work environment, and fair compensation and benefits is called human resource management (HRM).

Accepted Answer

Human resource management (HRM) refers to the process of managing an organization's human resources or employees, including recruitment, selection, training, compensation, and other related practices. It involves providing satisfying jobs, maintaining a positive work environment, and offering fair and competitive compensation and benefits to employees. Starbucks is known for its effective HRM practices, which have helped the company to attract and retain talented employees and build a strong brand image.

Question 19

The growing number of individuals who work at temporary or part-time jobs are known as _____ workers.

Accepted Answer

Contingent workers are individuals who work at temporary or part-time jobs, and are not permanent employees. They may work for a specific project or for a limited time period.

Question 20

Complementary workers are part-time employees hired to supplement a company's permanent workforce.

Accepted Answer

Complementary workers are not specifically part-time employees; they can be any type of worker (part-time, temporary, consultant, etc.) hired to supplement a company's permanent workforce, often bringing in skills or capacity that the permanent staff may lack or need additional support with.

Quiz 7: Recruiting, Motivating, and Keeping Quality Employees