Techniques to change people and the quality of interpersonal work relationships are termed ________.
A) operations development
B) organizational development
C) communications training
D) human resources management
E) strategy innovation

Question

Quizplus · Accepted Answer

The term that describes techniques to change people and the quality of interpersonal work relationships is organizational development (OD). OD is a management practice that focuses on creating and sustaining positive organizational change by improving processes, structures, and systems.

Techniques to Change People and the Quality of Interpersonal Work