Question 1

The Delphi approach is a group decision making approach that encourages diversity among group members and fosters creativity and original thinking in decision making.

Accepted Answer

The Delphi approach involves a group of experts who provide independent opinions on a particular topic or issue, and through a facilitator or moderator, the group discusses the opinions and reaches a consensus. It encourages diversity of opinions and ideas while minimizing the influence of dominant voices or biases. The final decision is reached through multiple rounds of discussion and feedback, leading to a more informed and well-thought-out decision.

Question 2

Decision support systems can provide help for managers at various levels within an organization.

Accepted Answer

Decision support systems can provide assistance to managers at different levels of an organization, such as operational, tactical, and strategic levels.

Question 3

In the context of types of reports generated by management information systems (MIS),a(n)_____ summarizes the previous day's critical activities in an organization and is typically available at the beginning of each workday.
A) exception report
B) drill-down report
C) key-indicator report
D) demand report

Accepted Answer

A key-indicator report summarizes the previous day's critical activities in an organization and is typically available at the beginning of each workday. Exception reports highlight unusual or unexpected results, drill-down reports provide in-depth information on a particular aspect, and demand reports are generated on an ad-hoc basis as per the user's request.

Question 4

Product pricing is important to identify products,sales personnel,and customers that contribute to profits and those that do not.

Accepted Answer

The answer of Product pricing is important to identify products,sales...

Question 5

Developers of decision support systems have made them less flexible compared to management information systems.

Accepted Answer

Developers of decision support systems have made them more flexible compared to management information systems. Decision support systems are designed to provide insights and analysis to support decision-making, which requires flexibility in data analysis and presentation. On the other hand, management information systems are designed to provide structured information to facilitate management tasks, which requires less flexibility.

Question 6

The performance of decision support systems is typically a function of decision quality and _____.
A) hardware compatibility
B) cost effeectiveness
C) problem complexity
D) software design

Accepted Answer

The performance of decision support systems depends on decision quality, which is determined by the accuracy and effectiveness of the support system, as well as problem complexity. Hardware compatibility, cost effectiveness, and software design may play a role, but they are not the primary factors that determine the performance of decision support systems.

Question 7

According to Anthony Gorry and Michael Scott Morton's framework on decision support systems,the decisions where only some of the variables can be measured quantitatively are called _____.
A) programmed decisions
B) unstructured decisions
C) nonprogrammed decisions
D) semistructured decisions

Accepted Answer

Semistructured decisions are those where some variables can be measured quantitatively, but not all, requiring both analytical and subjective judgment.

Question 8

A(n)_____ is a type of management report that is automatically produced when a situation is unusual or requires management action.
A) exception report
B) drill-down report
C) scheduled report
D) demand report

Accepted Answer

An exception report is a type of management report that is automatically produced when a situation is unusual or requires management action. It identifies and reports deviations from normal or expected data patterns and alerts management to potential problems that need attention.

Question 9

Decision support systems and management information systems are actually quite similar in numerous ways,including the types of problems solved,the support given to users,and the decision emphasis and approach.

Accepted Answer

Decision support systems (DSS) and management information systems (MIS) differ in their focus; DSS are designed to assist with decision-making for complex problems, while MIS provide routine information for operational management.

Question 10

In the _____ stage of the problem-solving process,alternative solutions to a problem are developed and their feasibility is evaluated.
A) intelligence
B) implementation
C) design
D) choice

Accepted Answer

In the design stage of the problem-solving process, alternative solutions are developed and their feasibility is evaluated. This stage comes after the intelligence stage where the problem is identified and information is gathered, and before the choice stage where one solution is selected for implementation.

Question 11

During the _____ stage of the decision-making phase,a course of action is selected.
A) intelligence
B) implementation
C) choice
D) design

Accepted Answer

The choice stage is where a decision is actually made and a course of action is selected. This stage comes after the intelligence and design stages, where information is gathered and potential options are analyzed. The implementation stage comes after the choice stage, where the chosen course of action is put into practice.

Question 12

Smaller companies hesitate to hire outside accounting firms to assist them with their accounting functions.

Accepted Answer

The answer of Smaller companies hesitate to hire outside accounting...

Question 13

With a group decision support system,people must take turns addressing various issues,and one person normally talks at a time.

Accepted Answer

A group decision support system (GDSS) is designed to facilitate simultaneous input and collaboration from multiple participants, not requiring them to take turns.

Question 14

The nominal group technique (NGT)is a structured method for group brainstorming that encourages contributions from the top management of an organization.

Accepted Answer

While the NGT is a structured method for group brainstorming, it doesn't necessarily require participation or contributions from top management. It can be used with any group of individuals.

Question 15

Multivoting is any one of a number of voting processes used in the nominal group technique of decision-making to reduce the number of options to be considered.

Accepted Answer

Multivoting is indeed a voting process used in the nominal group technique to reduce the number of options to be considered.

Question 16

_____ is the stage of the problem-solving process in which a solution is put into effect.
A) Decision
B) Monitoring
C) Choice
D) Implementation

Accepted Answer

Implementation is the stage of the problem-solving process in which the chosen solution is put into action. This involves executing and monitoring the plan to ensure that it is effective in solving the problem. Choice (C) refers to the stage of selecting the best solution among the alternatives, while decision (A) refers to the process of making a choice among multiple options. Monitoring (B) occurs throughout the problem-solving process and involves keeping track of progress and adjusting the plan as needed.

Question 17

In the context of decision support system framework developed by Anthony Gorry and Michael Scott Morton,one characteristic of a structured decision is that _____.
A) it involves known variables that can be measured quantitatively
B) the relationships among the pieces of data are not always clear
C) it involves known variables that cannot be measured quantitatively
D) the decision maker might not know the information requirements of the decision in advance

Accepted Answer

A structured decision is one that can be approached through a predetermined set of rules or procedures. This implies that the variables involved in the decision-making process are known and can be measured quantitatively. Therefore, option A is the correct choice.

Question 18

The dialogue manager of a decision support system can also connect to external databases to give decision makers even more information and decision support beyond that available through just corporate databases.

Accepted Answer

The answer of The dialogue manager of a decision support...

Question 19

The two phases of problem solving added by Huber to Simon's original three-stage model of decision-making are _____.
A) intelligence and design
B) implementation and monitoring
C) choice and implementation
D) design and choice

Accepted Answer

The two phases of problem solving added by Huber to Simon's original three-stage model of decision-making are implementation and monitoring.

Question 20

The most significant internal data sources for a management information system are an organization's _____.
A) data from customers,suppliers,competitors,and stockholders
B) various Transaction Processing Systems (TPS)and Enterprise Resource Planning (ERP)systems and related databases
C) executive dashboards containing a set of key performance indicators about the state of a process
At a specific point in time
D) various decision supporting systems (DSS)and group decision supporting systems (GSS)and users

Accepted Answer

The most significant internal data sources for a management information system are an organization's various Transaction Processing Systems (TPS) and Enterprise Resource Planning (ERP) systems and related databases. This is because TPS and ERP systems capture and maintain a vast amount of internal operational data that is critical for management to make informed decisions. Additionally, the data in these systems is typically structured, consistent, and accurate, making it ideal for use in a management information system. While the other options listed may provide valuable data, they are not considered internal data sources.

Quiz 6: Information and Decision Support Systems

The Delphi approach is a group decision making approach that encourages diversity among group members and fosters creativity and original thinking in decision making.

Decision support systems can provide help for managers at various levels within an organization.

In the context of types of reports generated by management information systems (MIS) ,a(n) _____ summarizes the previous day's critical activities in an organization and is typically available at the beginning of each workday.

Product pricing is important to identify products,sales personnel,and customers that contribute to profits and those that do not.

Developers of decision support systems have made them less flexible compared to management information systems.

The performance of decision support systems is typically a function of decision quality and _____.

According to Anthony Gorry and Michael Scott Morton's framework on decision support systems,the decisions where only some of the variables can be measured quantitatively are called _____.

A(n) _____ is a type of management report that is automatically produced when a situation is unusual or requires management action.

Decision support systems and management information systems are actually quite similar in numerous ways,including the types of problems solved,the support given to users,and the decision emphasis and approach.

In the _____ stage of the problem-solving process,alternative solutions to a problem are developed and their feasibility is evaluated.

During the _____ stage of the decision-making phase,a course of action is selected.

Smaller companies hesitate to hire outside accounting firms to assist them with their accounting functions.

With a group decision support system,people must take turns addressing various issues,and one person normally talks at a time.

The nominal group technique (NGT)is a structured method for group brainstorming that encourages contributions from the top management of an organization.

Multivoting is any one of a number of voting processes used in the nominal group technique of decision-making to reduce the number of options to be considered.

_____ is the stage of the problem-solving process in which a solution is put into effect.

In the context of decision support system framework developed by Anthony Gorry and Michael Scott Morton,one characteristic of a structured decision is that _____.

The dialogue manager of a decision support system can also connect to external databases to give decision makers even more information and decision support beyond that available through just corporate databases.

The two phases of problem solving added by Huber to Simon's original three-stage model of decision-making are _____.

The most significant internal data sources for a management information system are an organization's _____.