Four interplaying characteristics determine the extent to which negative relationships hurt team and organizational effectiveness. According to Labianca and Brass's model, which of the following is NOT one of those characteristics?
A) Relationship strength-the intensity of dislike amongst different team members.
B) Reciprocity-if an individual is the object or source of dislike or if the dislike is reciprocated.
C) Expert exchange-the exchange of expertise amongst members.
D) Social distance-if the negative relationship tie is direct or indirect.

Question

Quizplus · Accepted Answer

Labianca and Brass's model identifies relationship strength, reciprocity, and social distance as important characteristics determining the extent to which negative relationships hurt team and organizational effectiveness. The model does not include expert exchange as one of these characteristics.

Four Interplaying Characteristics Determine the Extent to Which Negative Relationships