Question 1

Josh has been experiencing bullying at his workplace.His co-worker Betty continuously interrupts him when they are speaking and working,she flaunts her status in the organization to him,and others have told Josh that she talks about him behind his back.He has asked her to stop.When he told other coworkers about the situation,they said she treats them similarly.He and his coworkers decided to keep a diary of bullying incidents.His next step should be to:

Accepted Answer

The best choice for Josh would be to discuss the situation with his manager. It is important to address the issue with someone in a position of authority who can take action to stop the bullying behavior. Josh's manager may also be able to provide support and guidance in navigating the situation. Filing a complaint with the EEOC or meeting with a lawyer may be options if the situation is not resolved through discussion with his manager, but these steps should only be taken as a last resort. Dropping an anonymous note to a supervisor may not be effective in addressing the issue and may also create difficulties in identifying and resolving the problem.

Question 2

When a coworker engages in verbal or physical conduct that denigrates or show hostility or aversion toward an individual because of that person's race,skin color,religion,gender,national origin,age,or disability,____ has occurred.

Accepted Answer

When a coworker engages in conduct that denigrates or shows hostility towards someone based on their personal characteristics, it is considered harassment, which is a violation of workplace policies and can lead to legal action. The other choices do not accurately describe this behavior. Workplace engagement and rudeness are broad terms that could apply to many actions, and mobbing generally involves a group targeting an individual.

Question 3

Individuals who report severe forms of bullying identify experiencing all the following symptoms except:

Accepted Answer

Increased productivity is not a symptom typically reported by individuals who experience severe forms of bullying. Symptoms commonly reported include clinical depression, general anxiety disorder, and post-traumatic stress disorder.

Question 4

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that states aggressive individuals see those they wish to make (or have made)targets of aggressions as evil,immoral,or untrustworthy.

Accepted Answer

The term "derogation of target bias" refers to the tendency to view an individual or group as deserving of harm, which justifies aggressive behavior towards them. This bias is a common defense mechanism used to justify aggression towards others. Options A, C, and D are not relevant to the explanation of this defensive mechanism.

Question 5

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that states aggressive individuals believe that social customs reflect free will and the opportunity to satisfy their own needs.

Accepted Answer

Social discounting bias is the defense mechanism where individuals justify aggressive behaviors by believing that social customs reflect free will and the opportunity to satisfy their own needs.

Question 6

Tomonori has been experiencing bullying at his workplace.His boss withholds information from him that is necessary to his performance and then humiliates him in front of others for not doing the work correctly.He has asked his boss to stop.He talked to Cameron,a friend and co-worker,about the situation and Cameron said the boss often treats her similarly.Tomonori and Cameron are now keeping a diary of bullying incidents.Their next step should be to:

Accepted Answer

The best course of action in this scenario is for Tomonori and Cameron to discuss the situation with someone in human resources. Human resources is typically responsible for dealing with employee relations issues such as bullying and can provide guidance on how to proceed. Filing a complaint with the EEOC may be an option if the bullying involves discrimination, but it's best to exhaust internal options first. Dropping an anonymous note to a supervisor is not recommended as it could lead to further complications and won't provide a clear path for resolution. Accepting bullying as a socially acceptable side effect of office politics is not an acceptable option and can lead to negative mental health consequences.

Question 7

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that has an implicit assumption by the aggressive individual that interactions with others are contests to establish dominance versus submissiveness.

Accepted Answer

The potency bias is a mechanism used by individuals to justify aggressive behaviors where they view interactions with others as contests to establish dominance versus submissiveness. The other biases listed do not specifically relate to justification of aggressive behaviors based on assumed dominance.

Question 8

Evidence of general anxiety disorder includes:

Accepted Answer

The answer of Evidence of general anxiety disorder includes:
...

Question 9

When it comes to workplace bullying,____ refers to acts that a reasonable person,when considering all of the circumstances,would see as victimizing,humiliating,undermining,or threatening an employee or group of employees.

Accepted Answer

Workplace bullying is characterized by unreasonable behavior towards an employee or group of employees. This behavior is seen as victimizing, humiliating, undermining or threatening, and could range anywhere from verbal abuse to physical aggression. Peer influence, work stress, and defiant behavior are all factors that could contribute to workplace bullying, but they are not the defining characteristics of the behavior itself.

Question 10

Evidence of post-traumatic stress includes:

Accepted Answer

Recurrent nightmares are a common symptom of post-traumatic stress disorder (PTSD). Nausea and sleepiness are not typically associated with PTSD.

Question 11

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that states aggressive individuals think that taking revenge is more important than preserving relationships.

Accepted Answer

Retribution bias refers to the tendency to prioritize taking revenge over preserving relationships. This can lead to justification of aggressive behavior, as the individual may believe that they are entitled to enact revenge on those who have wronged them, even if it may harm their relationships in the long run. Options A, B, and C are not relevant to this concept.

Question 12

When coworkers gang up to force someone out of the workplace through humor,intimidation,humiliation,discrediting,and/or isolation,____ has occurred.

Accepted Answer

Mobbing refers to situations where multiple coworkers target an individual with behaviors meant to intimidate, humiliate, discredit, or isolate, effectively forcing them out of the workplace.

Question 13

Who is most likely to be bullied at work?

Accepted Answer

Women are statistically more likely to be bullied at work due to gender biases and power dynamics in many workplaces.

Question 14

Behaviors ranging from psychological acts such as shouting to physical assault are referred to as:

Accepted Answer

This answer encompasses a wide range of negative behaviors that can occur in the workplace, including physical violence, verbal abuse, and bullying. The term "workplace aggression" is often used to describe a broader set of behaviors than other options listed, such as sexual harassment or work stress.

Question 15

Organizational effects associated with bullying include all of the following except:

Accepted Answer

General anxiety disorder is not typically considered an organizational effect of bullying. The other options, high absenteeism, increased employee turnover, and reduced productivity, are common effects of workplace bullying on an organization.

Question 16

The underlying defense mechanisms used by individuals to justify aggressive behaviors include all of the following except:

Accepted Answer

The other three options (potency bias, hostile attribution bias, social discounting bias) are all defense mechanisms used to justify aggressive behaviors, while obstructionism is not typically considered a defense mechanism.

Question 17

The broad categories of aggressive workplace behavior include:

Accepted Answer

The best choice is D, hostility, as it is a recognizable form of aggressive workplace behavior. Choices A, B, and C are not broad categories of aggressive behavior, but rather specific concepts within the field of psychology. Hostile attribution refers to the tendency to assume hostility in others, potency bias is the tendency to overestimate one's own abilities and underestimate others', and social withdrawal refers to a pattern of avoiding social interaction.

Question 18

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that has an implicit assumption that people tend to be motivated by desires to harm others.

Accepted Answer

The description given matches that of the hostile attribution bias. This bias is characterized by the tendency to interpret the actions of others as being intentionally harmful or aggressive, even when there is no evidence to support this interpretation. It is often used by individuals to justify their own aggressive behaviors, as it allows them to see their actions as being defensive rather than offensive.

Question 19

The broad categories of aggressive workplace behavior include:

Accepted Answer

Expressions of hostility are a recognized form of aggressive workplace behavior, involving verbal or non-verbal actions that demonstrate anger or antagonism.

Question 20

____ is repeated and unreasonable behavior directed toward an employee or group of employees that creates a risk to health and safety.

Accepted Answer

Workplace bullying is repeated and unreasonable behavior directed towards an employee or group of employees that creates a risk to health and safety. This behavior can include verbal abuse, physical aggression, intimidation, and humiliation. Workplace engagement, work stress, and peer pressure are related but different concepts from workplace bullying.

Quiz 8: Workplace Stress and Aggression: Part B

When a coworker engages in verbal or physical conduct that denigrates or show hostility or aversion toward an individual because of that person's race,skin color,religion,gender,national origin,age,or disability,____ has occurred.

Individuals who report severe forms of bullying identify experiencing all the following symptoms except:

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that states aggressive individuals see those they wish to make (or have made) targets of aggressions as evil,immoral,or untrustworthy.

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that states aggressive individuals believe that social customs reflect free will and the opportunity to satisfy their own needs.

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that has an implicit assumption by the aggressive individual that interactions with others are contests to establish dominance versus submissiveness.

Evidence of general anxiety disorder includes:

When it comes to workplace bullying,____ refers to acts that a reasonable person,when considering all of the circumstances,would see as victimizing,humiliating,undermining,or threatening an employee or group of employees.

Evidence of post-traumatic stress includes:

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that states aggressive individuals think that taking revenge is more important than preserving relationships.

When coworkers gang up to force someone out of the workplace through humor,intimidation,humiliation,discrediting,and/or isolation,____ has occurred.

Who is most likely to be bullied at work?

Behaviors ranging from psychological acts such as shouting to physical assault are referred to as:

Organizational effects associated with bullying include all of the following except:

The underlying defense mechanisms used by individuals to justify aggressive behaviors include all of the following except:

The broad categories of aggressive workplace behavior include:

The ____ is the underlying defense mechanism used by individuals to justify aggressive behaviors that has an implicit assumption that people tend to be motivated by desires to harm others.

The broad categories of aggressive workplace behavior include:

____ is repeated and unreasonable behavior directed toward an employee or group of employees that creates a risk to health and safety.