Question 1

In the PERCEIVE framework,eyes is the term for considering types of personal nonverbal cues which demonstrates liking and interest,willingness to listen,and acknowledgement of the other person's worth.

Accepted Answer

This is correct according to the PERCEIVE framework, where EYES refers to Eye contact and nonverbal cues that show liking and interest, willingness to listen, and recognition of the other person's value.

Question 2

Verbal and nonverbal cues may be related in four ways: repeating,contradicting,substituting,and complementing.

Accepted Answer

These are indeed the four primary ways in which verbal and nonverbal cues can be related. Repeating involves using nonverbal signals to reinforce what is being said verbally. Contradicting occurs when nonverbal cues convey a message that is different from the verbal message. Substituting involves using nonverbal signals in place of verbal messages. Complementing occurs when nonverbal cues add nuance or additional meaning to the verbal message.

Question 3

In the PERCEIVE framework,eyes is the term for considering types of personal nonverbal cues which demonstrates when people are stressed or bored with a situation.

Accepted Answer

In the PERCEIVE framework, "eyes" refers to observing and interpreting nonverbal cues in general, not specifically to identifying stress or boredom through personal nonverbal cues.

Question 4

According to the Communication Competency: Poor Nonverbal Signals Prior to a Layoff,Simma Lieberman found that silence by higher management during a layoff helped to ease other employees anxiety still with the company.

Accepted Answer

According to the Communication Competency article, Simma Lieberman actually found that silence and lack of communication from higher management increased anxiety and mistrust among employees who were not laid off. Good communication and clear nonverbal signals were found to be important in easing anxiety and maintaining trust among remaining employees.

Question 5

Neither nonverbal or verbal communication alone is adequate for effective dialogue.

Accepted Answer

Effective dialogue requires both nonverbal and verbal communication. Nonverbal communication includes facial expressions, tone of voice, and body language, while verbal communication includes actual spoken words. Both of these forms of communication are necessary in order to convey messages accurately and successfully engage in dialogue.

Question 6

In the PERCEIVE framework,relative orientation is the term for considering types of personal nonverbal cues that reflects the degree to which individuals face one another.

Accepted Answer

This is true. Relative orientation in the PERCEIVE framework refers to personal nonverbal cues that reflect the degree to which individuals face one another.

Question 7

In the PERCEIVE framework,eyes is the term for considering types of personal nonverbal cues which can demonstrate demographics and emotions.

Accepted Answer

The PERCEIVE framework does not specifically use the term "eyes" to refer to considering types of personal nonverbal cues; instead, it is a mnemonic device for remembering different aspects of nonverbal communication and does not directly categorize cues by body parts like "eyes."

Question 8

In the PERCEIVE framework,proximity is the term for considering types of personal nonverbal cues that reflects the degree to which individuals face one another.

Accepted Answer

In the PERCEIVE framework, proximity refers to the physical distance between individuals, not the orientation or manner in which they face each other.

Question 9

Asian cultures are less likely than Northern European cultures to be low context.

Accepted Answer

Low context cultures rely more heavily on spoken and written words to convey meaning, whereas high context cultures place greater emphasis on nonverbal cues, context, and relationships. Asian cultures, such as those found in Japan and China, tend to place a higher value on contextual and relational factors when communicating, making them more likely to be high context. Northern European cultures, such as those found in Scandinavia and Germany, tend to prioritize direct verbal communication and may be more low context.

Question 10

In the PERCEIVE framework,eyes is the term for considering types of personal nonverbal cues which demonstrates closeness,familiarity,and degree of liking.

Accepted Answer

In the PERCEIVE framework, "eyes" refers to the use of eye contact and gaze to convey attention, interest, and emotions, not specifically to personal nonverbal cues demonstrating closeness, familiarity, and degree of liking.

Question 11

In the PERCEIVE framework,existence of adapters is the term for considering types of personal nonverbal cues that indicates what refers to the person and what refers to others.

Accepted Answer

In the PERCEIVE framework, "existence of adapters" refers to the presence of behaviors that people use to manage or adapt to their emotional states or stress, not to distinguishing between personal nonverbal cues that indicate what refers to the person and what refers to others.

Question 12

China and Korea are considered low-context cultures.

Accepted Answer

China and Korea are considered high-context cultures, where communication relies heavily on implicit understanding, non-verbal cues, and the context of the conversation rather than solely on explicit words.

Question 13

According to the Communication Competency: Poor Nonverbal Signals Prior to a Layoff,Marcia Finberg's CEO went from being friendly with her to avoiding her and being curt.

Accepted Answer

The article states that Marcia Finberg's CEO "went from being friendly to her to avoiding her and being curt" (par. 5), indicating poor nonverbal signals.

Question 14

The verbal communication functions of repeating, contradicting, substituting, and complementing may all contribute to effective communication in the process of dialogue by helping to ensure that the sender's intended message is indeed the same as the receiver's understood message.

Accepted Answer

The answer of The verbal communication functions of repeating, contradicting,...

Question 15

In the PERCEIVE framework,individual gestures is the term for considering types of personal nonverbal cues that indicates what refers to the person and what refers to others.

Accepted Answer

Individual gestures are defined in the PERCEIVE framework as personal nonverbal cues that convey information about the individual, such as their emotions or intentions. This helps to distinguish between cues that refer to the individual and cues that refer to others or the environment.

Question 16

When working in low-context foreign countries,a manager should expect to face multiple subcultures that have their own unique characteristics.

Accepted Answer

Low-context cultures tend to be more individualistic and diverse, with multiple subcultures that may have their own unique characteristics. This can present challenges for managers who are not accustomed to navigating cultural differences within a single country or region.

Question 17

In the PERCEIVE framework,existence of adapters is the term for considering types of personal nonverbal cues which demonstrates when people are stressed or bored with a situation.

Accepted Answer

The existence of adapters in the PERCEIVE framework refers to the types of personal nonverbal cues that people use to adapt to different situations, including stress and boredom. Therefore, this statement is true.

Question 18

In a low-context culture,little value is placed on personal expertise and performance,and on directly and immediately addressing tasks at hand in a clear,precise,and speedy manner.

Accepted Answer

In a low-context culture, personal expertise and performance are highly valued, and direct and clear communication is preferred for efficient task completion.

Question 19

In a relatively homogeneous country such as Japan,there are not likely to be multiple subcultures with unique characteristics.

Accepted Answer

The answer of In a relatively homogeneous country such as...

Question 20

Feng Shui is sometimes used by organizations to influence company loyalty from its employees.

Accepted Answer

The answer of Feng Shui is sometimes used by organizations...

Quiz 9: Interpersonal Communication in Organizations: Part A