Question 1

Chaya's firm allows her to complete most of her work tasks from her home. Which flexible work plan is Chaya using?

Accepted Answer

Chaya is a telecommuter, as she is completing most of her work tasks from her home.

Question 2

An example of a job factor that is important to job satisfaction though it does NOT contribute directly to motivation is

Accepted Answer

Company policies may not directly contribute to motivation, but they can play a significant role in job satisfaction. Policies such as flexible work hours, remote work options, and fair compensation can make employees feel valued and content with their job, even if those policies do not directly impact their level of motivation.

Question 3

According to Maslow, an individual's first priority is given to which level of need?

Accepted Answer

According to Maslow's hierarchy of needs, physiological needs (such as food, water, shelter, and sleep) are the most basic and fundamental of all needs. They must be satisfied before an individual can move on to fulfilling higher level needs.

Question 4

Which of the following tasks are NOT typically outsourced?

Accepted Answer

Core business activities are usually not outsourced as they are essential to the company's unique value proposition and competitive advantage.

Question 5

Which of the following is often a negative result of downsizing?

Accepted Answer

Downsizing often leads to layoffs and job insecurity among remaining employees, which can hurt their morale and productivity. This can also impact the company culture and reduce overall employee satisfaction, leading to negative consequences for the business. Option B, C, and D are also possible negative outcomes, but A is the most commonly observed one.

Question 6

According to Maslow, the desire to be valued and recognized by others is a(n) ______ need.

Accepted Answer

Maslow's hierarchy of needs identifies esteem needs as the need for respect, recognition, and a sense of accomplishment. This need can come from both internal factors such as a person's self-esteem and external factors such as the recognition and appreciation of others. Therefore, the desire to be valued and recognized by others is a part of esteem needs.

Question 7

Helène, an industrial sales representative, bought a cellular phone to use if she ever had car trouble while travelling between appointments. Which level of Maslow's need hierarchy is Helène addressing?

Accepted Answer

By buying the cellular phone, Helène is addressing her safety needs, which are the second level in Maslow's need hierarchy. She is taking precautions to ensure her safety while travelling between appointments by having a means of communication in case of car trouble or emergencies.

Question 8

Darren decided to change jobs. Before he left the company, he talked to someone in the human resources department about the reasons why he was leaving. Darren went through a(n) ______ interview.

Accepted Answer

An exit interview is a meeting between an employee who is leaving a company and a representative from the company's human resources department. The purpose of an exit interview is to gather feedback from the departing employee about their experience working for the company, including their reasons for leaving.

Question 9

The desire to be accepted by family members and other individuals is what Maslow called ______ needs.

Accepted Answer

Maslow identified social needs as the third level of his hierarchy of needs, following physiological and safety needs. Social needs involve the desire for belonging, acceptance, and meaningful relationships with others, including family members and peers. Esteem needs, on the other hand, involve the desire for self-respect and recognition from others, while self-actualization needs involve the desire to fulfill one's potential and achieve personal growth.

Question 10

Robert's company contracted with an outside business to provide technical and computer support. This is an example of ______.

Accepted Answer

Outsourcing is the practice of hiring an outside company or individual to perform a service that is typically done in-house. In this case, Robert's company contracted with an outside business to provide technical and computer support.

Question 11

Juanita is the captain of her school basketball team. Her long-term goal is to be named to the national women's basketball team. Juanita is motivated by ______.

Accepted Answer

Juanita's long-term goal to be named to the national women's basketball team reflects a desire to fulfill her potential as a basketball player, which aligns with self-actualization needs.

Question 12

Who can terminate the employment relationship under contractual rights?

Accepted Answer

Both employees and employers have the right to terminate the employment relationship under contractual rights. Therefore, choice C is the best answer. Employees and unions may have additional rights and protections under labor laws, but this is not specified in the question.

Question 13

A need produces ______, which leads to ______.

Accepted Answer

A need produces motivation, which leads to goal-directed behaviour. Needs are internal states of tension that require relief, and motivation refers to the wish or drive to accomplish a certain goal. The desire to satisfy a need is what drives a person to engage in goal-directed behaviour.

Question 14

Rose was recently let go from her position at an insurance agency as a result of downsizing. This is an example of

Accepted Answer

Rose was let go from her position as a result of downsizing, which is an example of involuntary separation.

Question 15

ABC Co. wants to dismiss an employee for failing to maintain an acceptable performance level. What must the company do before it dismisses that employee?

Accepted Answer

Before dismissing an employee for failing to maintain an acceptable performance level, the company must prove that the employee is not meeting job expectations. This can be done through documented performance evaluations or disciplinary actions, and it ensures that the company has a valid reason for the dismissal. While placing the employee on probation or changing job requirements may be steps the company could take to try to improve the employee's performance, they are not necessarily required before dismissal. Advance notice of the dismissal may be required by law, but six months is an excessive amount of time and not a universal requirement.

Question 16

How are employees classified when their compensation is calculated periodically (often on weekly or monthly basis)?

Accepted Answer

Salaried employees are typically paid a set amount on a regular basis such as weekly or monthly, regardless of the number of hours worked. Hourly employees, on the other hand, are paid based on the number of hours worked and management employees may be either salaried or hourly. Permanent employees refers to their employment status rather than their method of compensation.

Question 17

Which of the following is NOT a reason for outsourcing?

Accepted Answer

Outsourcing is commonly done to achieve cost savings and gain access to specialized expertise. It can also allow firms to concentrate on their core competencies and business functions. However, outsourcing is not typically done to improve internal management controls. Rather, it may lead to challenges in communication and coordination with vendor companies. The option D might lead to more flexibility in choosing vendors, but it is still a potential motivation for outsourcing.

Question 18

A key premise of Maslow's hierarchy of needs theory is that

Accepted Answer

Maslow's hierarchy of needs theory is based on the idea that people have a set of basic needs that must be met before they can move on to higher-level needs. According to the theory, the lower-level needs (physiological and safety needs) must be satisfied before an individual can progress to the higher-level needs (love/belongingness, esteem, self-actualization). This concept suggests that people's needs are based on an order of importance.

Question 19

Employees who are compensated on an hourly basis or based on the amount of work accomplished are also known as

Accepted Answer

Wage earners are employees who are compensated on an hourly basis or based on the amount of work accomplished.

Question 20

Hailey manages the finance department at her company, and she discovers that one of her employees is performing poorly and letting coworkers pick up the slack. Hailey knows that resentment is building, so after an initial write-up, she proceeds with a(n) ______ of the employee.

Accepted Answer

Involuntary turnover refers to terminating an employee against their will due to their poor performance or other reasons. In this situation, Hailey has given the employee an initial write-up, which suggests that the employee has been underperforming. Hence, to avoid further resentment, Hailey may proceed with involuntary turnover to ensure that the employee leaves the company.

Quiz 8: Human Resource Management: From Recruitment to Labour Relations