You just started a supervisory position at a company.What is one thing that you can do to increase employee engagement,customer satisfaction,and profitability?
A) punish employee deficiencies
B) identify and enhance employee strengths
C) promote employee independence
D) encourage employee privacy

Question

Quizplus · Accepted Answer

Identifying and enhancing employee strengths can lead to increased engagement as employees feel valued and utilized for their unique abilities. This can also lead to increased customer satisfaction as employees are better equipped to excel in their roles. Ultimately, this can lead to increased profitability as employees are able to perform at a higher level and contribute to the success of the company. Punishing deficiencies, promoting independence, and encouraging privacy may have negative effects on employee engagement and ultimately profitability.

You Just Started a Supervisory Position at a Company