Question 1

Many firms are instituting wellness programs for their employees as a means to improve those employees' health and well-being and lower healthcare premiums.Use the stages of organizational behavior modification (OB Mod)to explain how to modify employee health in the workplace.

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Question 2

Bill is a successful pharmaceutical salesman.His company has developed a new drug and has provided him the option of staying with his previous products or adding the new product to his account.Using expectancy theory,describe the thought process Bill would go through to decide which option to take.

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Question 3

Give an example of how motivation is culturally bound.
Maslow's hierarchy of needs is one such theory that is culturally bound.Financial satisfaction,for example,is a stronger predictor of overall life satisfaction in developing nations.In contrast,esteem needs are a more powerful motivator for industrialized countries.

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Question 4

You are a trained expert in interpreting the themes of responses to the TAT.You get the following story based on the respondent's viewing the TAT picture in your book: Jacqueline is a recent graduate of The University of Michigan,now employed as a marketing specialist at a Fortune 500 firm.She has just completed her first marketing campaign for the firm.The campaign was a major success.She is looking once more at the plaque the vice president of marketing awarded her to commemorate the campaign's success.Analyze this story to determine the key themes,and then indicate which of McClelland's needs seem most prevalent.Finally,briefly describe what the implications are for managing this employee.

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Question 5

Herzberg has been strongly criticized for his research finding that salary is a hygiene factor.Describe the nature of hygiene factors and how salary fits this category.What are the implications of this finding for managers in the workplace?

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Question 6

You are the new dean of the college of business administration at a major university.One of the first tasks you have undertaken is a review of the salaries of your non-tenured faculty members.You note that the OB instructor has similar credentials to the marketing instructor,but is paid $5,000 less per year for similar teaching duties.You are also aware that faculty members recently found out salaries of all instructors when the payroll office erroneously sent an email with that information attached.Based on your knowledge of equity theory,what reactions to the inequity might you expect,and how would you address them?

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Question 7

General Motors,Ford and Daimler Chrysler are closing numerous factories and laying off thousands of employees.Based on the research on procedural justice,what recommendations could you make to the firms to be fair to those individuals?

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Question 8

Maslow's hierarchy of needs and Alderfer's ERG theory are need-based theories of motivation.What are some key criticisms of Maslow's theory and how does Alderfer's theory modify that of Maslow?

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Question 9

Using either Maslow's hierarchy of needs or Alderfer's ERG theory,describe why Trader Joe's employees provide such excellent service to customers.

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Question 10

You have been hired to replace a very unpopular manager of a marketing department.Department members were especially vocal about how unfair the previous manager was in conducting performance appraisals and allocating merit bonuses.What are some key considerations or actions you might take to create a more fair environment?

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Question 11

McClelland's acquired needs theory has been assessed in various cultures.Choose a country with whose culture you have some familiarity.Describe some key aspects of the culture and which of the three needs might be most prevalent among residents of the country.Provide a rationale for your suggestions.

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Quiz 5: Theories of Motivation