Question 1

__________ goals are concerned with the conditions within the organization that are expected to increase the organization's survival potential.

Accepted Answer

Systems goals focus on maintaining and improving the internal conditions of an organization to enhance its ability to survive and thrive.

Question 2

The __________ refers to the particular group toward which an organization targets its societal contributions.

Accepted Answer

The primary beneficiary refers to the specific group or community that an organization targets its philanthropic efforts towards. This group is the main beneficiary of the organization's contributions and is the primary focus of its social responsibility initiatives. The other answer choices do not accurately describe the concept of primary beneficiary.

Question 3

__________ goals define the type of business an organization is in and provide additional substance to the more general aspects of mission statements.

Accepted Answer

Output goals specify the products or services an organization aims to deliver, aligning with the broader mission statement by detailing the business's specific objectives.

Question 4

Special project teams,coordinating committees,and task forces cannot form the beginnings of a matrix.

Accepted Answer

Special project teams, coordinating committees, and task forces are often the starting point for a matrix organization. They bring together individuals from different functional areas to work on specific projects and can help create cross-functional collaboration and communication.

Question 5

Historically,fewer than 10 percent of the privately owned businesses founded in a typical year can be expected to survive to their __________ birthday.

Accepted Answer

According to the given statement, fewer than 10% of businesses survive to their 20th birthday. Therefore, the best choice is B (twentieth).

Question 6

All of the following statements about systems goals are correct EXCEPT:

Accepted Answer

Accurately stated systems goals do not lock managers into a particular course of action; rather, they provide guidance and flexibility to adapt to changing circumstances.

Question 7

A matrix structure has the disadvantages of being very expensive,losing unity of command,causing overlapping managerial authority and responsibilities,and being difficult to explain to employees.

Accepted Answer

A matrix structure involves multiple reporting lines and can be expensive to maintain. It also creates confusion and overlap in authority and can be difficult for employees to understand who they report to.

Question 8

__________ statements are written statements of organizational purpose,which may include corporate ideas of service to society.

Accepted Answer

Mission statements are written statements that define the purpose and values of an organization. They often include statements about the organization's service to society and its stakeholders. Resolutions are decisions or actions taken by a group. Mindful and determination are individual qualities, and employee statements do not define the purpose of the organization as a whole.

Question 9

While __________ may clearly indicate who reports to whom,it is also important to recognize that they do not show how work is done,who exercises the most power over specific issues,or how the firm will respond to its environment.

Accepted Answer

Organization charts may clearly indicate reporting lines, but they do not show how work is done, who has the most power over specific issues, or how the firm will respond to its environment.

Question 10

Traditionally,the formal structure of the firm has also been called the __________.

Accepted Answer

The formal structure of the firm is often referred to as the "division of labor," which describes how work is divided, organized, and coordinated within the organization.

Question 11

Divisional departmentation is often used to meet diverse external threats and opportunities.

Accepted Answer

Divisional departmentation allows for the creation of self-contained units that can respond quickly and effectively to external threats and opportunities in their specific market or geographical area. This structure can facilitate adaptation to changes in the business environment and help the organization remain competitive.

Question 12

By claiming to provide specific types of __________,an organization can make legitimate claims over resources,individuals,markets,and products.

Accepted Answer

By claiming to provide specific types of societal contributions, such as charitable donations, environmental stewardship, or social justice initiatives, an organization can demonstrate its positive impact on society and therefore claim legitimacy over resources, individuals, markets, and products. Governmental, political, public, and collective contributions may also confer legitimacy in certain contexts, but the emphasis of the question is on the specific types of contributions that organizations can claim.

Question 13

Although an organization may have a __________,its mission statement may also recognize the interests of many other parties.

Accepted Answer

The primary beneficiary is the main party that benefits from the organization's activities, but the mission statement can also acknowledge other stakeholders.

Question 14

Examples of __________ goals include growth,productivity,stability,harmony,flexibility,prestige,and human resource maintenance.

Accepted Answer

The answer of Examples of __________ goals include growth,productivity,stability,harmony,flexibility,prestige,and human...

Question 15

Coordination is the set of mechanisms used in an organization to link the actions of its units into a consistent pattern.

Accepted Answer

Coordination is an important function of management that ensures the effective and efficient use of resources in an organization. It involves linking the actions of different units within the organization to achieve common goals and objectives.

Question 16

Executives,managers,and supervisors are hierarchically connected through the __________,which is a listing of who reports to whom up and down the firm.

Accepted Answer

The chain of command refers to the hierarchical structure within an organization that outlines who reports to whom. It is a listing of the formal authority relationships in the organization, which ensures that each employee knows who their immediate supervisor is and who they are responsible to. This structure helps to clarify roles, responsibilities, and communication channels within the organization.

Question 17

Organizations that rely heavily on functional specialization may expect the following tendencies to emerge over time: an emphasis on quality from a technical standpoint,rigidity to change,and difficulty in coordinating the actions of different functional areas.

Accepted Answer

This is because when an organization relies heavily on functional specialization, each functional area tends to focus on their own responsibilities and may prioritize technical quality over overall coordination and adaptability. This can lead to rigid thinking and difficulty in collaborating with other departments to achieve common goals.

Question 18

Matrix structures originated from the aerospace industry.

Accepted Answer

Matrix structures were first developed in the late 1950s and early 1960s by aerospace companies such as Boeing and Lockheed.

Question 19

__________ creates a hierarchy of authority-an arrangement of work positions in order of increasing authority.

Accepted Answer

The answer of __________ creates a hierarchy of authority-an arrangement...

Question 20

In the United States,it is generally expected that the primary beneficiary of business firms is the __________.

Accepted Answer

In the United States, the primary goal of business firms is to maximize shareholder wealth. This means that the primary beneficiary of the business firm is the stockholder who owns the company's shares. Business decisions are made with the goal of increasing shareholder value, such as increasing profits and stock price. While other stakeholders may also benefit from the success of the company, the primary concern is providing value to the stockholders.

Quiz 16: Organizational Goals and Structures