The nurses on the 7 a.m. to 3 p.m. shift have been complaining to the head nurse that the nurses on the 11 p.m. to 7 a.m. shift have not been doing the ordered client daily weights, and the physicians are very upset when they make their early morning rounds. Identify the initial action the head nurse should take to resolve this conflict.
A) Post a stern memo that reminds the night shift nurses to do the daily weights.
B) Review the daily weight flow sheet.
C) Change the time for daily weights to the late morning.
D) Hold a meeting with the physicians to discuss their attitudes.

Question

The nurses on the 7 a.m. to 3 p.m. shift have been complaining to the head nurse that the nurses on the 11 p.m. to 7 a.m. shift have not been doing the ordered client daily weights, and the physicians are very upset when they make their early morning rounds. Identify the initial action the head nurse should take to resolve this conflict.
A) Post a stern memo that reminds the night shift nurses to do the daily weights.
B)  Review the daily weight flow sheet.
C) Change the time for daily weights to the late morning.
D) Hold a meeting with the physicians to discuss their attitudes.

Quizplus · Accepted Answer

The head nurse should first review the daily weight flow sheet to see if the night shift nurses are aware of the order and if there is something obstructing them from carrying out the order. Posting a memo or changing the time for daily weights may not solve the problem if the root cause of non-compliance is not identified. Holding a meeting with the physicians only is not sufficient to resolve the conflict as the issue involves the night shift nurses as well.

The Nurses on the 7 A