What costs are incurred to avoid poor quality in the products or services being produced?
A)prevention costs
B)appraisal costs
C)internal failure costs
D)external failure costs

Question

Quizplus · Accepted Answer

Prevention costs are incurred to prevent poor quality from occurring. These may include costs for training, quality planning, process control, and design reviews. By investing in prevention, a company can avoid more costly quality problems down the line. Appraisal costs are incurred to detect poor quality in products or services already produced, internal failure costs are costs incurred as a result of defects found before delivery to the customer, and external failure costs are costs incurred as a result of defects found after delivery to the customer.

What Costs Are Incurred to Avoid Poor Quality in the Products