Kelly Spent Four Days at a Training Program on the Use

Kelly spent four days at a training program on the use of improved hygiene procedures to reduce infections in long-term care facilities.Six months later,Kelly has not been able to implement these methods due to resistance by the nursing staff and lack of interest by the medical director.The HR term for Kelly's experience is

A) translation failure.
B) non-transference of training.
C) encapsulated development.
D) cultural inertia.