The following data pertain to the past six months for Ridge Company:
Evaluate the three divisions' programs by:
a.Computing the costs of conformance and the costs of nonconformance of each division.
b.Computing conformance,nonconformance,and total quality costs as a percentage of sales for each division.
c.Identifying the division that is developing the strongest quality program.
d.Identifying the division that has been slowest to react to the management directive of TQM?
Defend your answers.Round percentages to two places beyond the decimal point.
Correct Answer:
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c.Each division is spending a...
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