Selected vendors become an integral part of the production team's quality efforts and may contribute to product design.
Correct Answer:
Verified
Q21: Malcolm Baldrige National Quality Award winners are
Q22: The company that focuses on the costs
Q23: Warranty claims are an example of internal
Q24: External failure costs are the costs incurred
Q25: Low costs of conformance usually result in
Q27: The ISO promotes standardization with a view
Q28: Internal failure costs and prevention costs make
Q29: Customer satisfaction is measured by the percentage
Q30: To become ISO certified,an organization must pass
Q31: Nonfinancial measures of quality do not include
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