Which charactieristic of bueaurcracy is exemplified by long waits at the emergency department of a hospital,having to "take a number," and interacting with workers who seem more mired in routine than concerned about you?
A) people processing
B) dehumanization
C) people changing
D) bureaucratizing people

Question

Quizplus · Accepted Answer

Dehumanization is the characteristic of bureaucracy that is exemplified by long waits at the emergency department of a hospital, having to "take a number," and interacting with workers who seem more mired in routine than concerned about you. Dehumanization occurs when individuals become seen as just another case or number in the bureaucratic system, rather than unique individuals with specific needs and concerns.

Which Charactieristic of Bueaurcracy Is Exemplified by Long Waits at the Emergency