When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer.This is an example of what kind of barrier to change?
A) vested interests in the status quo
B) personal time constraints
C) behavioral barrier
D) systemic barrier

Question

Quizplus · Accepted Answer

The design of the organization structure, information processing, reporting relationships, and so forth impedes the proper flow and evaluation of information. A bureaucratic structure with multiple layers, onerous requirements for documentation, and rigid rules and procedures will often inoculate the organization against change. Target made several efforts to overcome systemic barriers in their supply chain operations.

When Target Offered Online Purchasing of Groceries for In-Store Pick