Question 1

Intrinsic motivation comes from being given greater responsibility,doing interesting and creative work,and having pride in doing that work.

Accepted Answer

Intrinsic motivation is driven by internal factors such as a sense of autonomy, mastery, and purpose, which can be fostered by giving greater responsibility, engaging in interesting and creative work, and feeling pride in doing that work.

Question 2

Interactive control systems are informal information systems managers use to focus the company's attention and learning on key strategic issues.

Accepted Answer

Interactive control systems are formal information systems managers use to focus the
company's attention and learning on key strategic issues.

Question 3

Some companies,make environmental performance a line item on every employee's salary appraisal report.

Accepted Answer

Some companies have implemented this strategy as a way to incentivize employees to prioritize environmental sustainability in their work.

Question 4

Briefly explain each of the four levels of control.Why does a company need to implement more than a diagnostic control system?

Accepted Answer

The answer of Briefly explain each of the four levels...

Question 5

An excessive focus on diagnostic control systems and critical performance variables can cause an organization to ignore emerging threats and opportunities.

Accepted Answer

When organizations solely focus on diagnostic control systems and critical performance variables, they may miss out on new and emerging opportunities or threats that do not fit into or correlate with these systems. This could limit an organization's ability to adapt and respond to changes in the environment.

Question 6

Measures which monitor critical performance variables that help managers track progress toward achieving a company's strategic goals are collectively called diagnostic control systems.

Accepted Answer

Diagnostic control systems are specifically designed to monitor key performance indicators and metrics that are critical to achieving a company's strategic goals. These systems provide managers with real-time feedback on performance, enabling them to take corrective action when necessary and make more informed decisions about resource allocation and investment. Examples of diagnostic control systems include balance scorecards, dashboards, and operational performance metrics.

Question 7

"Levers of control," in addition to a diagnostic control system,are needed in an organization because ________.
A)diagnostic controls have been found to lead to poor financial performance
B)diagnostic controls have no place in a balanced scorecard system
C)pressure to perform on diagnostic controls may lead to unethical behavior
D)they are mandated by the Financial Accounting Standards Board

Accepted Answer

Pressure to perform on diagnostic controls may lead to unethical behavior, and therefore, levers of control are needed in addition to a diagnostic control system. Levers of control such as interactive, belief, and boundary systems can help balance the focus on short-term financial performance with long-term goals, ethical behavior, and innovation. The need for levers of control is not due to poor financial performance or a mandate from the Financial Accounting Standards Board, nor do they have no place in a balanced scorecard system.

Question 8

"Cooking the books" means reporting of understated assets and overstated liabilities.

Accepted Answer

Cooking the books is overstating assets and understating liabilities.

Question 9

Managers use ________ to ensure employees' intrinsic motivation,the desire to achieve self-satisfaction for performing well regardless of external rewards such as bonuses or promotion.
A)diagnostic control systems
B)boundary systems
C)belief systems
D)interactive control systems

Accepted Answer

Belief systems are used to ensure employees' intrinsic motivation by creating a work culture that values personal growth, recognition, and autonomy. This type of motivation is driven by the employee's own inner satisfaction, rather than external incentives or rewards. Belief systems support employees by providing a sense of purpose, giving them responsibility and decision-making power, and allowing them to see the impact of their work on the organization. This approach can lead to higher job satisfaction, commitment, and performance, as employees feel valued and respected.

Question 10

Which of the following best describes an interactive control system?
A)ensures adherence to legal or ethical accounting policies and procedures
B)ensures prompt and severe reprimand of unethical conduct,regardless of the benefits that might accrue to the company from unethical action
C)ensures that employees' intrinsic motivation,the desire to achieve self-satisfaction for performing well regardless of external rewards such as bonuses or promotion
D)ensures frequent face-to-face communications among managers and employees regarding the critical uncertainties

Accepted Answer

An interactive control system ensures frequent face-to-face communications among managers and employees regarding the critical uncertainties. This type of system allows for ongoing communication and collaboration, leading to quick responses to changes and challenges in the business environment.

Quiz 23: Performance Measurement, compensation, and Multinational Considerations