SCENARIO 1-4
An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity,absenteeism,turnover,and job satisfaction within her department.Although many options are available in gathering this information,she has decided to focus upon individual-level,group-level,and organizational systems-level variables.

-Referring to SCENARIO 1-4,ethical values and motivation are important ________ variables.
A)group-level
B)organization systems-level
C)individual-level
D)corporate-level
E)departmental-level

Question

SCENARIO 1-4
An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity,absenteeism,turnover,and job satisfaction within her department.Although many options are available in gathering this information,she has decided to focus upon individual-level,group-level,and organizational systems-level variables.

-Referring to SCENARIO 1-4,ethical values and motivation are important ________ variables.
A)group-level
B)organization systems-level
C)individual-level
D)corporate-level
E)departmental-level

Quizplus · Accepted Answer

Ethical values and motivation are individual-level variables, as they pertain to the thoughts, beliefs, and behaviors of individual employees within the department. Group-level variables would pertain to the dynamics and interactions among employees within a specific work group, while organizational systems-level variables would pertain to overall organizational policies, procedures, and culture. Corporate-level and departmental-level variables are more broad and may encompass all three levels.

SCENARIO 1-4 An Operations Manager at a Local Distribution and Supply Warehouse