SCENARIO 1-4
An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity,absenteeism,turnover,and job satisfaction within her department.Although many options are available in gathering this information,she has decided to focus upon individual-level,group-level,and organizational systems-level variables.

-Referring to SCENARIO 1-4,one of the individual-level variables the operations manager will probably consider is
A)communication patterns.
B)job satisfaction.
C)levels of conflict.
D)human resource policies.
E)conflict resolution.

Question

SCENARIO 1-4
An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity,absenteeism,turnover,and job satisfaction within her department.Although many options are available in gathering this information,she has decided to focus upon individual-level,group-level,and organizational systems-level variables.

-Referring to SCENARIO 1-4,one of the individual-level variables the operations manager will probably consider is
A)communication patterns.
B)job satisfaction.
C)levels of conflict.
D)human resource policies.
E)conflict resolution.

Quizplus · Accepted Answer

Job satisfaction is a common individual-level variable that is often studied when determining the major determinants of productivity, absenteeism, turnover, and job satisfaction. Other individual-level variables might include employee skills and abilities, motivation, and job fit.

SCENARIO 1-4 An Operations Manager at a Local Distribution and Supply Warehouse