Question 1

If American Airlines was to eliminate drink service on its flights,outlining and following such a strategy would be the responsibility of the organizing function of management.

Accepted Answer

The organizing function of management involves arranging resources and tasks to achieve objectives, while outlining and following a strategy falls under the planning function of management.

Question 2

To be an effective manager,you must first do your planning,then your organizing,then your leading,and finally your controlling.

Accepted Answer

Effective management does not strictly follow a linear sequence of planning, organizing, leading, and controlling. These functions are often interrelated and can occur simultaneously, depending on the situation and the needs of the organization. Managers may need to adapt and cycle through different functions as required.

Question 3

At John Deere & Company,Tim starts lawnmowers to see that they meet John Deere's standards.Tim's job in the factory involves the controlling function.

Accepted Answer

The controlling function involves monitoring activities to ensure organizational goals are being met. In this case, Tim is checking the lawnmowers to see if they meet John Deere's standards, indicating that he is involved in the controlling function.

Question 4

Operations managers are concerned with creating and managing the systems that create an organization's products and services.

Accepted Answer

Operations managers are responsible for overseeing the processes and systems that generate a company's goods or services, including production, supply chain management, quality control, and other related activities. They aim to increase efficiency, reduce costs, and improve overall performance by optimizing these processes.

Question 5

Managers who select a course of action from a set of rational alternatives are involved in decision making.

Accepted Answer

Decision making involves selecting a course of action from a set of rational alternatives. Managers are involved in this process when making decisions.

Question 6

When a manager reaches agreement with a union on the terms for a new labor contract,the manager has been serving primarily in the negotiator role.

Accepted Answer

When a manager reaches agreement with a union on the terms for a new labor contract, the manager is serving primarily as the negotiator, representing the interests of the company and working towards a mutually beneficial agreement with the union.

Question 7

An example of a physical resource is the drilling platform used by an oil company.

Accepted Answer

The drilling platform is a physical structure that is used by an oil company to extract oil from the ground. Therefore, it is an example of a physical resource.

Question 8

Overseeing timely delivery of your daily newspaper would be the responsibility of managers in the newspaper's operations function.

Accepted Answer

The answer of Overseeing timely delivery of your daily newspaper...

Question 9

Managers can be classified according to their level in the organization and the area in which they specialize.

Accepted Answer

Yes, managers can be classified according to their level in the organization (top-level, middle-level, and lower-level) and the area in which they specialize (marketing, finance, human resources, operations, etc.).

Question 10

Leading means setting an organization's goals and deciding how best to achieve them.

Accepted Answer

Leading involves guiding and motivating employees to work effectively to achieve the organization's goals and objectives. Setting an organization's goals and deciding how best to achieve them is more accurately described as planning.

Question 11

When your boss goes to the company president's home for a Christmas party,your boss is engaged in the political role as defined by Mintzberg.

Accepted Answer

The answer of When your boss goes to the company...

Question 12

Bonnie Babson holds the title of plant manager of the Green Tree Manufacturing Company.She is likely a first-line manager.

Accepted Answer

As a plant manager, Bonnie Babson would typically be considered a middle manager, overseeing the entire plant and reporting to higher-level executives, rather than directly supervising non-managerial employees.

Question 13

The concept of a management role is similar to the role an actor plays in a theatrical production.

Accepted Answer

Both involve performing a specific set of responsibilities and behaviors to achieve a desired outcome. The manager's role is to lead and direct a team towards organizational goals, while an actor's role is to bring a character to life on stage. Both rely on effective communication and leadership skills to succeed.

Question 14

A cross country running team is an example of an organization.

Accepted Answer

A cross country running team consists of individuals working together towards a common goal, and thus can be classified as an organization.

Question 15

Ann Honeycutt has specialized training for coordinating the various recreational activities at a retirement village and nursing home.Because she is involved with all such activities,she likely is an administrative manager.

Accepted Answer

Ann Honeycutt's role in coordinating recreational activities suggests she is more likely a recreational manager or activities coordinator, rather than an administrative manager, who would typically oversee broader administrative functions.

Question 16

When Tom testifies before Congress about his company's philanthropic support for math and science education,he is fulfilling the disseminator role.

Accepted Answer

When Tom testifies before Congress about his company's philanthropic support for math and science education, he is fulfilling the spokesperson role, as he is communicating information about his company to the outside world. The disseminator role involves transmitting information received from external sources or from other employees to members of the organization.

Question 17

Efficient managers make the right decisions and successfully implement them.

Accepted Answer

The answer of Efficient managers make the right decisions and...

Question 18

Jeanne's department has the lowest production cost because her people keep the scrap rate and direct labor costs low.From this information,we know her department is an efficient operation.

Accepted Answer

The statement mentions that Jeanne's department has the lowest production cost and keeps the scrap rate and direct labor costs low, which are indicators of efficiency in an operation. Therefore, her department is an efficient operation, making the statement true.

Question 19

Chris Cadott sees an opportunity to increase sales of his company's new machinery by sending a salesperson to talk to a representative of the Iowa Agricultural Department.In this case Chris is engaging in the role of an entrepreneur.

Accepted Answer

Chris Cadott is taking initiative and seeking out potential customers for his product, which is a key behavior of an entrepreneur.

Question 20

Pragna is in charge a.m. ,and she never leaves before 5:00 p.m.The people who work for her have noticed this pattern,and they model their attendance behavior after her.Pragna's actions are part of the monitor role as defined by Mintzberg.of a call center.She is always at her desk and ready to start work at 8:00

Accepted Answer

Pragna's actions are more aligned with the role of a leader, setting an example for her team through her behavior, rather than the monitor role, which involves gathering information and keeping abreast of situations that affect the organization.

Quiz 1: Managing and the Managers Job