Austin is a firm believer in the 80/20 principle.This means he believes:
A)80 percent of his effort will not result in sales.
B)20 percent of his time should be spent on prospecting and qualifying.
C)80 percent of his time should be spent in follow-up service.
D)20 percent of his customers will provide 80 percent of the sales.
E)20 percent of his time should be spent on paperwork.

Question

Quizplus · Accepted Answer

The 80/20 principle states that 20 percent of the input will produce 80 percent of the result. In sales, this means that 20 percent of a salesperson's customers will provide 80 percent of their sales. Austin believes in this principle and therefore focuses his efforts on building strong relationships with his top customers.

Austin Is a Firm Believer in the 80/20 Principle