A survey of purchasing agents shows that they believe it is most important for salespeople to:
A) refuse to accept "no" as an answer.
B) conduct regular service calls.
C) make unplanned cold calls.
D) avoid dramatics in sales presentations.
E) keep customers informed about competitors.

Question

Quizplus · Accepted Answer

Surveys indicate that salespeople are expected to make regular service calls and be knowledgeable about the industry and products. However, it is unprofessional for a salesperson to talk about the competition.

A Survey of Purchasing Agents Shows That They Believe It