A flower distributor asked the Selecta Farms sales representative if the company had any red roses in stock.The sales representative listed six varieties of red roses and 27 varieties of reddish-pink roses that Selecta Farms had available.The sales representative most likely forgot:
A)the L-O-C-A-T-E rule.
B)the KISS rule.
C)how to empathize with buyers.
D)to use proof statements.
E)to use the SELL sequence.

Question

Quizplus · Accepted Answer

The sales representative most likely forgot to follow the KISS rule, which stands for "Keep It Simple, Stupid." The customer had asked specifically for red roses, but the sales rep provided a lengthy list of red and reddish-pink roses, potentially overwhelming and confusing the customer. Instead, the rep could have simplified the selection and focused on meeting the customer's specific request.

A Flower Distributor Asked the Selecta Farms Sales Representative If