Operational performance measures are nonfinancial measures that evaluate a firm's performance on the basis of effectiveness and efficiency to ensure all segments of the business are working together to achieve the company's goals.

Question

Quizplus · Accepted Answer

Operational performance measures focus on measuring the effectiveness and efficiency of a firm's operations, and how different segments of the business contribute towards achieving the company's overall goals. Thus, the statement is true.

Operational Performance Measures Are Nonfinancial Measures That Evaluate a Firm's