The performance evaluation system should provide incentives to segment managers for coordinating the activities of the subunits and directing them toward the overall company goals.Which of the following performance measurement goals has been described by this statement?
A) motivating segment managers
B) promoting goal congruence
C) providing feedback
D) benchmarking

Question

Quizplus · Accepted Answer

The statement describes the goal of promoting goal congruence, which means aligning the goals of the subunits with those of the overall company. This ensures that segment managers work towards the company's goals instead of solely focusing on the performance of their own unit. Providing incentives for this coordination and direction can help achieve this goal. Motivating segment managers, providing feedback, and benchmarking are also important goals for a performance evaluation system, but they are not specifically mentioned in the statement.

The Performance Evaluation System Should Provide Incentives to Segment Managers