Which of the following is a philosophy designed to integrate all organizational areas in order to provide customers with superior products and services,while meeting organizational goals throughout the value chain?
A) Supply Chain Management (SCM)
B) Just-in-Time (JIT) Management
C) Enterprise Resource Planning (ERP)
D) Total Quality Management (TQM)

Question

Quizplus · Accepted Answer

Total Quality Management (TQM) is a philosophy that emphasizes continuous improvement and integration of all organizational areas to provide customers with superior products and services while meeting organizational goals throughout the value chain. It involves everyone in the organization working together to improve processes, products, and services. SCM, JIT, and ERP are all important tools or strategies that can be used as part of TQM, but they are not the overarching philosophy itself.

Which of the Following Is a Philosophy Designed to Integrate