Customer response time comprises of ________.
A) manufacturing cycle time and delivery time only
B) receipt time and manufacturing cycle time only
C) receipt time, manufacturing cycle time, and delivery time
D) manufacturing time and delivery time only

Question

Quizplus · Accepted Answer

Customer response time includes receiving the order (receipt time), manufacturing the product (manufacturing cycle time), and delivering the product (delivery time). Therefore, option C is the correct answer as it includes all three components of customer response time. Options A, B, and D do not include all three components, and they are not the complete definition of customer response time.

Customer Response Time Comprises of ________