Unlike tangible products, services have the characteristic of perishability. This means that services
A) may lose their value over time
B) may lose their value due to improper conservation
C) cannot be stored for future use
D) none of the above

Question

Quizplus · Accepted Answer

Services cannot be stored like physical products, which means that they are consumed as they are produced. Once the service is delivered, the opportunity to sell it again is lost. Therefore, services have the characteristic of perishability. Option A and B are incorrect because it does not depend on time or conservation but on the inability to store for future use.

Unlike Tangible Products, Services Have the Characteristic of Perishability