Identify a TRUE statement about the integrative case study of LensCrafters.
A) LensCrafters primary product is physical goods (i.e., eyewear).
B) Each store has a unique servicescape and layout.
C) The manufacturing process is integrated into the service facility.
D) Low cost makes a long drive to LensCrafters worthwhile.

Question

Quizplus · Accepted Answer

LensCrafters integrates the manufacturing process into the service facility, allowing customers to receive their eyewear quickly, often within an hour.

Identify a TRUE Statement About the Integrative Case Study of LensCrafters