What does end-user documentation include?
A) Control procedures
B) Error recovery procedures
C) Names of technical support people who participated in preparing the documentation
D) A and B

Question

Quizplus · Accepted Answer

End-user documentation typically includes instructions on how to use the product or service, as well as any control procedures or error recovery procedures. The names of technical support people who participated in preparing the documentation may be included, but this is not a necessary component of end-user documentation. Therefore, the best choice is D, which includes both control procedures and error recovery procedures.

What Does End-User Documentation Include