Which of the following statements concerning user documentation is true?
A) User documentation describes the system from the outside looking in.
B) Different classes of users have different capabilities and needs and require different types of user documentation.
C) User documentation emphasizes how to operate the system and includes instructions for executing the various programs and instructions for handling data.
D) All of the above statements are true.

Question

Quizplus · Accepted Answer

A) User documentation typically provides an overview of the software, including its features and functions, from the end user's perspective.
B) Different users have varying levels of experience and knowledge, and thus require different types of documentation to help them use the system effectively.
C) User documentation typically includes step-by-step instructions for completing common tasks, such as how to navigate the user interface and how to input and retrieve data.

Which of the Following Statements Concerning User Documentation Is True