Question 1

Define total quality management.

Accepted Answer

The answer of Define total quality management....

Question 2

____________________ involves breaking a complex product or service into smaller pieces that can be created independently and then combined quickly to make a whole.It cuts the cost of developing and designing innovative products.

Accepted Answer

The answer of ____________________ involves breaking a complex product or...

Question 3

What is another name for the product layout?

Accepted Answer

The answer of What is another name for the product...

Question 4

How does materials requirement planning differ from enterprise resource planning?

Accepted Answer

The answer of How does materials requirement planning differ from...

Question 5

____________________ combine automated workstations with computer-controlled transportation devices called automatic guided vehicles that move materials between workstations and into and out of the system.

Accepted Answer

The answer of ____________________ combine automated workstations with computer-controlled transportation...

Question 6

What are the two basic processes for converting inputs into outputs?

Accepted Answer

The answer of What are the two basic processes for...

Question 7

____________________ is a system in which production inputs arrive just when they are needed for production rather than being stored on site.

Accepted Answer

The answer of ____________________ is a system in which production...

Question 8

What is a supply chain?

Accepted Answer

The answer of What is a supply chain?...

Question 9

There are four important decisions that must be made during production planning.What are they?

Accepted Answer

The answer of There are four important decisions that must...

Question 10

A university hired a catering company to run its cafeteria rather than operating the facility itself.What does this purchase of services exemplify?

Accepted Answer

The answer of A university hired a catering company to...

Question 11

What kind of layout does Bombardier use when it is building an aircraft?

Accepted Answer

The answer of What kind of layout does Bombardier use...

Question 12

List two commonly used techniques for streamlining a business's production.

Accepted Answer

The answer of List two commonly used techniques for streamlining...

Question 13

What is the relationship between mass production and customization?

Accepted Answer

The answer of What is the relationship between mass production...

Question 14

List the three most commonly used scheduling tools for complex production situations.

Accepted Answer

The answer of List the three most commonly used scheduling...

Question 15

What is the name of the production system that combines automated workstations with computer-controlled transportation devices called automatic guided vehicles?

Accepted Answer

The answer of What is the name of the production...

Question 16

One way to determine the best inventory levels is to look at three costs.What are they?

Accepted Answer

The answer of One way to determine the best inventory...

Quiz 11: Achieving World-class Operations Management