________ is a philosophy of continuous improvement of products and processes.
A)Just-in-time (JIT)management
B)Enterprise resource planning (ERP)
C)Supply chain management (SCM)
D)Total quality management (TQM)

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a philosophy that focuses on continuous improvement of products, processes, and services to achieve customer satisfaction. It involves all employees in an organization in a continuous effort to improve quality and involves processes like defect prevention, benchmarking, and continuous improvement. JIT, ERP, and SCM are also important management philosophies, but they have specific focuses on inventory management, resource planning, and supply chain optimization, respectively.

________ Is a Philosophy of Continuous Improvement of Products and Processes