Customer satisfaction ratings would be an example of the:
A)financial perspective.
B)customer perspective.
C)internal business perspective.
D)learning and growth perspective.

Question

Quizplus · Accepted Answer

Customer satisfaction ratings are directly related to the perspective of the customer, making it a perfect example of the customer perspective. The customer perspective focuses on understanding and meeting the needs and requirements of customers, which can improve the financial performance of a company, its internal processes, and its growth and development.

Customer Satisfaction Ratings Would Be an Example of The