The number of on-time deliveries would be an example of measuring which perspective?
A)Financial
B)Customer
C)Internal business
D)Learning and growth

Question

Quizplus · Accepted Answer

The number of on-time deliveries directly impacts customer satisfaction and therefore falls under the customer perspective, which is focused on measuring how well a company is meeting customer needs and expectations.

The Number of On-Time Deliveries Would Be an Example of Measuring