Which of the following cost of quality categories represent the cost incurred to detect poor quality goods or services prior to consumer delivery in the marketplace?
A)Internal failure costs
B)Value-added activity
C)External failure costs
D)Just-in-time production

Question

Quizplus · Accepted Answer

Internal failure costs represent the cost incurred to detect poor quality goods or services prior to consumer delivery in the marketplace. Value-added activity refers to activities that increase the value of a product or service. External failure costs represent the cost incurred due to poor quality goods or services that have been delivered to consumers. Just-in-time production is a methodology of producing goods based on demand, reducing inventory and waste.

Which of the Following Cost of Quality Categories Represent the Cost