________ refers to the ease with which a person can accomplish a goal using some tool, such as a website, a mobile phone, or a kiosk.
A) Usability
B) Media richness
C) Stickiness
D) Backward compatibility

Question

Quizplus · Accepted Answer

Usability refers to the ease with which a person can accomplish a goal using a tool. It includes factors like learnability, efficiency, memorability, error prevention, and user satisfaction. It is crucial for designing effective and user-friendly tools like websites, mobile apps, or kiosks. Media richness refers to the capacity of a communication medium to convey information effectively, while stickiness refers to the ability of a website to keep visitors engaged and coming back. Backward compatibility refers to the ability of a newer version of a tool to work with older hardware or software versions.

________ Refers to the Ease with Which a Person Can