three commonly used terms to describe levels of service are
A) self-service, limited-service, and full-service.
B) self-service, sales-service, and customer-service
C) self-service, automated service, and online-service.
D) limited-service, full-service, and automated-service.
E) wholesaler-service, retailer-service, and customer-service.

Question

Quizplus · Accepted Answer

Self-service refers to customers serving themselves, limited-service involves some level of assistance from the retailer or employee, and full-service entails personalized attention and assistance throughout the entire purchase process. These terms are commonly used to describe the levels of service provided by retailers. Option B is incorrect as "sales-service" is not a commonly used term. Option C is incorrect as "online-service" is a subset of self-service and automated service. Option D is incorrect as "automated-service" is a subset of self-service and limited-service. Option E is incorrect as it refers to different types of businesses, not levels of service.

Three Commonly Used Terms to Describe Levels of Service Are