Question 1

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay. Which of the following functions in the value chain is Jane performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Jane is responsible for collecting the coconuts, which is a part of the inbound logistics function in the value chain. Inbound logistics refer to the activities involved in receiving and storing raw materials and distributing them to the production line. Mary, who manages the carving process, is performing the operations function. Joe, who takes calls from unhappy customers, is part of the service function. Tom, who tosses finished coconuts into the sea to send them to the wholesaler, is part of the outbound logistics function. Annie, who sends letters to the wholesaler, is part of the marketing and sales function.

Question 2

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay. Which of the following functions in the value chain is Tom performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Tom is responsible for sending the finished coconuts to the wholesaler, which is a part of the outbound logistics function in the value chain.

Question 3

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay. Which of the following functions in the value chain is Annie performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Annie is performing the marketing and sales function by communicating the value of the latest production run to the wholesaler.

Question 4

One activity within the value chain is research and development.This activity can be identified as a
A)firm infrastructure activity.
B)human resources activity.
C)technology activity.
D)purchasing activity.

Accepted Answer

Research and development is a technology activity within the value chain as it involves the creation and improvement of products, processes, and technologies used by the firm. It is focused on developing new products or improving existing ones, and it usually involves a significant amount of experimentation, testing, and analysis.

Question 5

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay. Which of the following functions in the value chain is Mary performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Mary manages the carving process, which is a part of the operations function in the value chain.

Question 6

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help to provide post-sale support to customers represent
A)service.
B)outbound logistics.
C)marketing and sales.
D)operations.

Accepted Answer

Post-sale support activities fall under the category of service in the value chain. The other options are not directly related to post-sale support activities.

Question 7

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help distribute finished products or services to customers represent
A)inbound logistics.
B)outbound logistics.
C)marketing and sales.
D)operations.

Accepted Answer

Outbound logistics refer to the activities involved in getting finished products or services to customers, including transportation, warehousing, and order fulfillment. Therefore, the answer is B.

Question 8

Discuss the components of a supply chain.

Accepted Answer

The answer of Discuss the components of a supply chain....

Question 9

Arranging delivery of products to customers constitutes ________ in value chain analysis.
A)shipping
B)inbound logistics
C)outbound logistics
D)delivery

Accepted Answer

Outbound logistics refers to the process of delivering finished products to customers. This includes processes such as order processing, inventory management, packaging, and transportation. Therefore, arranging delivery of products to customers constitutes outbound logistics in value chain analysis. Options A, B, and D are not incorrect, but they do not specifically refer to the act of delivering products to customers.

Question 10

How can a well-designed AIS improve the efficiency and effectiveness of a company's value chain?

Accepted Answer

The answer of How can a well-designed AIS improve the...

Question 11

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay. Which of the following functions in the value chain is Joe performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Joe is performing the Service function by taking calls from unhappy customers, which involves after-sales support and services to enhance or maintain the value of the product.

Question 12

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help customers buy the organization's products or services represent
A)inbound logistics.
B)outbound logistics.
C)marketing and sales.
D)operations.

Accepted Answer

Marketing and sales directly contribute to providing value to customers by helping them buy the organization's products or services. Inbound logistics, outbound logistics, and operations are important activities in the value chain, but they do not directly interact with customers in the same way that marketing and sales do.

Question 13

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help to transform inputs into final products or services represent
A)inbound logistics.
B)outbound logistics.
C)marketing and sales.
D)operations.

Accepted Answer

The activities that help to transform inputs into final products or services represent the operations component of the value chain. The other four components of the value chain are inbound logistics, outbound logistics, marketing and sales, and service.

Question 14

________ are examples of activities that constitute inbound logistics.
A)Activities that transform inputs into final products or services
B)Activities that consist of receiving, storing, and distributing the materials used as inputs by the organization to create goods and/or services it sells
C)Activities that provide post-sale support to customers
D)Activities that help customers to buy the organization's products or services

Accepted Answer

Inbound logistics refers to the activities that involve the receipt, storage, and distribution of materials used as inputs by the organization to create goods and/or services it sells. Examples of inbound logistics activities include sourcing materials, receiving goods, managing inventory, and coordinating transportation of raw materials to production facilities.

Question 15

What is the purpose behind the five primary activities in the value chain?

Accepted Answer

The answer of What is the purpose behind the five...

Quiz 1: Conceptual Foundations of Accounting Information Systems

One activity within the value chain is research and development.This activity can be identified as a

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help to provide post-sale support to customers represent

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help distribute finished products or services to customers represent

Discuss the components of a supply chain.

Arranging delivery of products to customers constitutes ________ in value chain analysis.

How can a well-designed AIS improve the efficiency and effectiveness of a company's value chain?

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help customers buy the organization's products or services represent

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help to transform inputs into final products or services represent

________ are examples of activities that constitute inbound logistics.

What is the purpose behind the five primary activities in the value chain?